Frequently Asked Questions
Where is WeStore LLC located?
5092 Hog Mountain Rd
Flowery Branch, GA 30542
What are the office hours?
Monday - Friday: 9AM to 5PM
Saturday: 9 AM to 3 PM
Sunday: Closed
What are the access hours?
Daily: 6 AM to 10 PM
Do I need to commit to long-term storage?
No, we offer flexible month-to-month lease options, allowing you to store with us for as short or as long as you need.
What is climate controlled Storage?
Climate-controlled storage units maintain a consistent temperature and humidity level year-round to protect your belongings from extreme heat, cold, and moisture.
Do you offer climate controlled storage units?
Yes, every unit is climate controlled.
What temperature are climate-controlled storage units kept at?
Our units are maintained between 55°F and 80°F, which helps prevent warping, cracking, mold, and mildew.
How can I settle my storage bill?
Easily pay your storage bill online using a debit or credit card. Ask your facility manager about setting up autopay for added convenience.
What documents are required for renting a unit?
Simply present a valid government-issued ID, such as a driver’s license, passport, or state ID.
Are there restrictions on items I can store?
Certain items are prohibited, including perishables, plants, animals, stolen or illegal goods, flammable or hazardous items, combustibles, and liquids.
What does drive-up access mean?
Drive-up access means you can park your vehicle directly in front of your storage unit for easy loading and unloading.
Do I need my own lock?
No. WeStore provides a lock to our tenants.
Are there carts or dollies available?
Yes, complimentary moving carts are available to help transport items from your vehicle to your unit.
How do I rent a storage unit?
You can rent a unit online, over the phone, or in person. The process typically takes just a few minute
How should I prepare items for storage?
- Clean and dry items before storing
- Use sturdy boxes
- Label everything clearly
- Leave a small walkway inside your unit for easy access
Do I need insurance for my stored items?
Many facilities require storage insurance. Some homeowners or renters policies may already cover stored items, or insurance can often be purchased during the rental process
Can someone help me move my items?
While we cant typically move items for customers, we can recommend trusted local moving companies.
Can I set up automatic payments?
Yes. Auto-pay options help ensure you never miss a payment.